Client Profitability Intelligence

Management Information System

Stefanović Card Customer

Retail MassBelgradeNovi Beograd HQJelena Nikolić
Value Destructive

Management Insight

Servicing intensity significantly exceeds revenue potential. Simplify or digitize.

Recommended Action

Review / Exit

Net Profitability

€-5

Return on Revenue

-0.1%

RORWA

-0.1%

Products Used

3

Digital Usage

94/100

Risk Grade

B

Client Profile

Avg Loan Balance€12K
Avg Deposit Balance€5K
Loan Rate11.5%
Deposit Rate0.2%
RWA€10K
PD3.4%
LGD55.0%
Collateral Level20.0%
Strategic ImportanceLow
Growth PotentialMedium
Cross-Sell PotentialMedium
RM CoverageLow

Profitability Decomposition

What-If Scenario Simulation

Loan Spread Adjustment0bp
Fee Income Uplift0%
Op Cost Reduction0%
Card Cost Optimization0%

Current Profit

€-5

Scenario Profit

€-5

Impact

+€0