Client Profitability Intelligence

Management Information System

RM Performance

Relationship Manager portfolio steering and profitability analysis

Jelena Nikolić

13 clients managed

Total Revenue€4.78M
Total Profit€2.16M
Avg Client Profit€166K
Avg Margin38.5%
Unprofitable Clients1

Ana Petrović

13 clients managed

Total Revenue€2.93M
Total Profit€1.83M
Avg Client Profit€141K
Avg Margin54.7%
Unprofitable Clients1

Milan Jovanović

10 clients managed

Total Revenue€7.57M
Total Profit€-88K
Avg Client Profit€-9K
Avg Margin-8.8%
Unprofitable Clients4

Marko Đorđević

14 clients managed

Total Revenue€4.14M
Total Profit€-474K
Avg Client Profit€-34K
Avg Margin0.1%
Unprofitable Clients7

RM Revenue vs. Profitability

Management Use Cases

RM Steering

Identify portfolios with high concentration of unprofitable clients for targeted coaching

Incentive Design

Link RM variable compensation to portfolio profitability, not just volume growth

Relationship Prioritization

Allocate premium RM coverage to highest-value client relationships